Shipping & Delivery
We offer a few different ways for you to receive your order,
We use Royal Mail to send all of our dried goods. Deliveries are sent via Royal Mail 2nd Class, which normally arrives within 3-4 working days
We have a flat rate postage for Royal Mail of £3 and free delivery over £50
Raw Food Delivery
We ship to most locations in the UK; however, we are unable to ship frozen food to Northern Ireland, the Islands and Highlands of Scotland, parts of Northern Scotland, the Isle of Man, Scilly Isles and Channels Islands. Orders placed for these locations will be cancelled, as courier do not offer next day delivery which is needed to ensure food stays frozen.
Frozen food deliveries have a turn around time of approximately 3-4 days, you will be notified on checkout which day your order will be posted. We are hoping to introduce a next day weekday service very soon. Once shipped frozen goods are delivered in a protective packaging that will help to keep your items frozen for up-to 48 hours.
Please leave an email address and mobile number so our courier can update you with your delivery slot. They will leave the goods in a safe place if you are not home, we do have a minimum of 5kg to ensure that goods are delivered frozen.
Raw Food Local Delivery
Our local delivery currently changes each week, you will be able to see which date we are planning to deliver upon checkout. We are hoping to have a fixed day for delivery each week in the future. We currently only hand deliver in the Hull area, this is something we are looking to be able to offer further afield.
No time can be given but the goods can be left in a safe place if you are not in, please provide a direct contact number so that we can keep you unto date.
Raw Food Collection
This is for frozen food only, your order will be reviewed by a member of our team and an email sent back advising you a day of collection. We aim to have these orders ready for collection the next day.